Subscription, Renewal and Cancellation Policy

• Status: Published policy
• Operator: GettaSYS (a trading name used by an individual operator based in the Republic of Korea)
• Operating country: Republic of Korea
• Legal notice: Legal notices and inquiries: [email protected]
• Effective date: 6 September 2026
• Contact: [email protected]

1. Pricing and billing cycle

• BASIC and PRO are one-PC subscriptions that renew automatically each month. The current price, currency, and tax-inclusive status are those shown in the GettaSYS application, the website pricing page, and Paddle Checkout when checkout starts.
• PRO includes 1,000 base AI Tokens on each successful renewal. Included Tokens do not roll over to the next billing period, and additionally purchased Tokens are managed separately.
• Additional AI Tokens 1,000 is a one-time PRO-only purchase. Its current price, currency, and tax are shown in the application and Paddle Checkout when the purchase starts.
• Free Trial lasts three days, requires no card registration, and does not convert automatically to a paid plan.
• Regional prices may vary based on localized prices configured in Paddle or supported currency conversion.
• A price change for an existing subscription applies only after any advance notice or consent required by applicable law and Paddle procedures.
• The final amount, currency, tax, billing cycle, and next billing date shown in Paddle Checkout or Paddle subscription management take precedence.

2. Payment methods

• Cards: Visa, Mastercard, American Express, JCB, UnionPay, and supported South Korean local credit and debit cards
• Eligible card and wallet methods shown by checkout
• Some methods may not appear depending on country, currency, device, browser, and Paddle eligibility.
• Methods not displayed by checkout are unavailable for that transaction

3. Tax-inclusive pricing

• Displayed prices include applicable transaction taxes under Paddle’s internal tax mode.
• Paddle fees are internal seller costs deducted from payout and are not charged to the customer as a separate GettaSYS line item.
• Currency-conversion or foreign-transaction fees charged by the customer’s card issuer or bank may be the customer’s cost.

4. Automatic renewal and cancellation

• Subscriptions renew automatically each month from the initial payment date.
• Customers may cancel at any time before the next billing date in the Paddle customer portal.
• Cancellation takes effect at the end of the current billing period, and features remain available until then.
• No further charge is made after cancellation becomes effective.

5. Refund policy notice

• A refund request may be submitted for the initial subscription payment, each monthly renewal payment, and each AI token pack transaction within 14 days of the relevant transaction or renewal date.
• A request does not guarantee a refund. Full refund, partial refund, or decline is decided case by case under applicable law, Paddle policy, the reason, and usage or consumption.
• For an AI token pack, the ordinary proposed partial refund is based on the tax-inclusive amount actually paid for that transaction multiplied by the proportion of tokens that remain unused, unreserved, and not previously refunded.
• Cancellation and refunds are separate processes. See the Refund Policy for the full rules and request routes.
• Refund Policy

6. Payment failure

• If a renewal payment fails, Paddle may retry or request an updated payment method.
• If payment is not recovered, paid functions may enter READ ONLY status.
• Payment failure does not automatically delete local data.

7. Receipts and contact

• Paddle provides receipts, transaction-tax information, subscription management, and refund processing.
• Questions about features or account access may be sent to [email protected].
• The customer is responsible for its own accounting, expense treatment, and tax filings.